The quality of their service and merchandise is absolutely first rate. My
wife loves them due to their "personal shopper" concept of service (the same
person will assist you throughout the store for your entire shopping trip,
if desired, helping you find all the items you are looking for and to
coordinate items if you request that)...that took a bit of getting used to
for me, but I found that I like it too and it helps you finish your shopping
much more quickly as well. Too bad there isn't one closer to me...
George
"Bernie Hunt" <[email protected]> wrote in message
news:[email protected]...
> A relative of mine was a polio victum and has two different size feet.
> Norstroms will sell them them matching different size shoes for the price
of
> one pair. I was a loyal Norstrom's customer before I found this out, but
it
> has only reminded me that excellent service is always more important than
> rock bottom prices!
>
> Bernie
>
On Sat, 29 May 2004 10:42:18 GMT, "Gary" <[email protected]> wrote:
>
>"brian roth" <[email protected]> wrote in message
>news:[email protected]...
>> [email protected] (Jay) wrote in message
>> >
>> > They still do, and bless them for it. My wife bought a pair of
>> > expensive shoes in thier Las Vegas store. 4 months later, the heel
>> > broke on them. We went to Nordstrom in Dallas to buy a new pair (NOT
>> > to return the others). She told the clerk the story, how she loved the
>> > old pair and how it was a shame she had to replace them. He gave her
>> > his card and said "Bring them in, we will give you a credit. Our shoes
>> > shouldn't do that. No receipt needed."
>> >
>> > They gave her the credit. Amazing customer service.
>> >
>> > The "Free Rentals" is why a lot of stores take down your license
>> > number or phone number, so they can see if there is a pattern.
>> >
>> > Jay
>>
>>
>> Nordsrom built a store on property that used to house a tire store.
>>
>> One day a man rolled in some tires, and asked for a refund, because
>> 'he had bought them here'. Nordstrom gave him his money back, and
>> reaped publicity worth thousands.
>>
>> Google "Nordsrom tire refund" for more....
>
>There is one heck of a lot of difference between retailing shoes and
>retailing woodworking equipment. Nordstrom probably has a markup of between
>200-400% and can afford to give away a pair or two to maintain goodwill.
>BORG on the other hand, is probably living with a 5-15% margin, and when
>they loose an item, there goes the profit on probably a dozen sales.
>
>Gary (the CPA)
>
Boo freekin Hoo
In article <[email protected]>, Richard
Cline <[email protected]> wrote:
> I knew a woman like that one time. She would go to the dress shop and
> select a dress. After wearing it a coouple times she would return it
> saying that it didn't fit well. It was her standard practice with
> clothing. She knew that the stores were prepared to swallow this
> behavior. Meantime, the store cannot resell the returned item as it is
> used.
I recall an article (perhaps in Vanity Fair) a few years back about a
high-end NY boutique that allowed this sort of nonsense. They're not in
business any more.
djb
"Bernie Hunt" <[email protected]> wrote in message
news:[email protected]...
> A relative of mine was a polio victum and has two different size feet.
> Norstroms will sell them them matching different size shoes for the price
of
> one pair. I was a loyal Norstrom's customer before I found this out, but
it
> has only reminded me that excellent service is always more important than
> rock bottom prices!
>
i forgot about this, but i bought some (expensive) hiking shoes from
nordstroms once and they gave me 2 different WIDTHS to accomodate my feet.
pretty cool.
randy
Which Rona?
Rick Gibson wrote:
> Don't know about home depot but my son just tried to take back a bbq to Rona
> (he had had it a week and a half and used it twice) and got nothing but a
> hard time. Didn't matter that the assembly manual said nothing about
> installing a screen to keep spiders out an maybe one got in (according to
> the guy at Rona) and he had flames coming out the shut off valves It was
> all his fault because the guy at Rona knew about the screen and nobody else
> did. The guy went and got the manual to show my son - guess what it wan't
> in there - he just said doesn't matter and walked off. My son is doing some
> major renovations on his house over the next year or so guess where he won't
> be buying stuff. Me either for that matter.
>
> Rick
>
>
>
> "Ah10201" <[email protected]> wrote in message
> news:[email protected]...
>
>>hi...
>>
>>I bought a compound miter saw the other day from home depot and after
>
> using it
>
>>a couple of times, discovered that its not what i need at this time. can
>
> anyone
>
>>comment on the return policy at home depot? will they give me a refund
>>eventhough i used it for exactly 9 cuts?
>>
>>thanks....
>
>
>
[email protected] (Ah10201) wrote in message news:<[email protected]>...
> hi...
>
> I bought a compound miter saw the other day from home depot and after using it
> a couple of times, discovered that its not what i need at this time. can anyone
> comment on the return policy at home depot? will they give me a refund
> eventhough i used it for exactly 9 cuts?
>
> thanks....
I asked the same thing recently when I was unsure of a tool
purchase... I was told that if I return it in good condition (i.e.
clean, free of scratches, with all original packing, documentation,
and receipt) they would take it. However, I believe they would only
give me store credit if the reason was "I don't like it"
Good Luck.
Don't know about home depot but my son just tried to take back a bbq to Rona
(he had had it a week and a half and used it twice) and got nothing but a
hard time. Didn't matter that the assembly manual said nothing about
installing a screen to keep spiders out an maybe one got in (according to
the guy at Rona) and he had flames coming out the shut off valves It was
all his fault because the guy at Rona knew about the screen and nobody else
did. The guy went and got the manual to show my son - guess what it wan't
in there - he just said doesn't matter and walked off. My son is doing some
major renovations on his house over the next year or so guess where he won't
be buying stuff. Me either for that matter.
Rick
"Ah10201" <[email protected]> wrote in message
news:[email protected]...
> hi...
>
> I bought a compound miter saw the other day from home depot and after
using it
> a couple of times, discovered that its not what i need at this time. can
anyone
> comment on the return policy at home depot? will they give me a refund
> eventhough i used it for exactly 9 cuts?
>
> thanks....
> There's nothing wrong with the saw.
> Am I the only one who'd not feel comfortable asking the seller to take =
it
> back because I changed my mind?
>=20
> Maybe I'm reading too much into "discovered that its not what i need =
at this
> time."
>=20
> If you're OK with a Store Credit, then ignore the above.
>=20
I am with you on not returning it. I know the Gent may have made a =
mistake but life is full of expensive lessons. Take responsibility for =
your mistakes go back and buy the tool you need. If the tool was =
substandard or was not working properly then by all means get your =
refund but not for buying a tool that did not fit it's intended use.
Puff
"xrongor" <[email protected]> wrote in message news:<[email protected]>...
> i knew lots of 'nordstrom closet' women in seattle when i lived there. dont
> know if its still that way but at the time nordstroms would take anything
> back pretty much no questions asked.
>
> randy
>
> > I knew a woman like that one time. She would go to the dress shop and
> > select a dress. After wearing it a coouple times she would return it
> > saying that it didn't fit well. It was her standard practice with
> > clothing. She knew that the stores were prepared to swallow this
> > behavior. Meantime, the store cannot resell the returned item as it is
> > used.
> >
> > Dick
They still do, and bless them for it. My wife bought a pair of
expensive shoes in thier Las Vegas store. 4 months later, the heel
broke on them. We went to Nordstrom in Dallas to buy a new pair (NOT
to return the others). She told the clerk the story, how she loved the
old pair and how it was a shame she had to replace them. He gave her
his card and said "Bring them in, we will give you a credit. Our shoes
shouldn't do that. No receipt needed."
They gave her the credit. Amazing customer service.
The "Free Rentals" is why a lot of stores take down your license
number or phone number, so they can see if there is a pattern.
Jay
On 26 May 2004 18:17:50 GMT, [email protected] (Ah10201) wrote:
>hi...
>
>I bought a compound miter saw the other day from home depot and after using it
>a couple of times, discovered that its not what i need at this time. can anyone
>comment on the return policy at home depot? will they give me a refund
>eventhough i used it for exactly 9 cuts?
Was nine cuts all it took to complete your project, or is it truly not
what you imagined it to be?
If it's the second case, then you should be able to return it with no
problem.
If it's the first, then I suspect you're one of the free-rental-army
fools and I hope they make you eat it. But you probably wouldn't be
posting the question if this were the case. See preceding paragraph.
- -
LRod
Master Woodbutcher and seasoned termite
Shamelessly whoring my website since 1999
http://www.woodbutcher.net
"B a r r y" <[email protected]> wrote in message
..
> On Thu, 27 May 2004 17:41:35 GMT, "Edwin Pawlowski" <[email protected]>
> wrote:
>
> >Took one look and it reminded me of a UPS truck.
>
> I think I know that color. <G> Was it a GM product?
>
> Barry
Olds Cutlass. I decided to run it until it died and left t he "good" car
home more and took this one. Left work one day, started the car, moved 3
feet and it died. Took the company pickup home, bought a new car that night
and called a junk yard the next day. Fourteen years and 190,000 miles.
Probably will do the same with what is now my wife's car. I want to get two
more years out of it (a '91) and run until it just won't go. It has 138,000
miles, runs great and I still like driving it. I did have the AC fixed.
Everything still works.
Ed
I've seldom had any problem with them giving me a refund. Once they
complained then gave me a store credit. I expect they'll give you your
money back.
--
Larry C in Auburn WA
"Ah10201" <[email protected]> wrote in message
news:[email protected]...
> hi...
>
> I bought a compound miter saw the other day from home depot and after
using it
> a couple of times, discovered that its not what i need at this time.
can anyone
> comment on the return policy at home depot? will they give me a refund
> eventhough i used it for exactly 9 cuts?
>
> thanks....
In article <[email protected]>, ah10201
@aol.com says...
> hi...
>
> I bought a compound miter saw the other day from home depot and after using it
> a couple of times, discovered that its not what i need at this time. can anyone
> comment on the return policy at home depot? will they give me a refund
> eventhough i used it for exactly 9 cuts?
>
> thanks....
>
In Oregon, liberal; I'm pretty sure you can bring it back for any reason
within a year, maybe more.
A relative of mine was a polio victum and has two different size feet.
Norstroms will sell them them matching different size shoes for the price of
one pair. I was a loyal Norstrom's customer before I found this out, but it
has only reminded me that excellent service is always more important than
rock bottom prices!
Bernie
"Morris Dovey" <[email protected]> wrote in message
news:p5Utc.159$p%[email protected]...
> xrongor wrote:
>
> > i knew lots of 'nordstrom closet' women in seattle when i
> > lived there. dont know if its still that way but at the time
> > nordstroms would take anything back pretty much no questions
> > asked.
>
> They do seem to have an impressive customer service orientation.
> I had a software consulting project at the Philadelphia Stock
> Exchange - rented an unfurnished apartment and rode the
> apartment's shuttle bus to the King of Prussia Mall looking for a
> couple of futons and some kitchen basics. I'd never heard of
> Nordstrom's before; and was greeted by a concierge at the door
> who offered to help me find what I needed.
>
> Turned out that Nordstrom's wasn't the place to buy any of what I
> was after; but by the time I left the store I had a list of other
> stores in the Philly area (with phone numbers and maps to help me
> get there!) who /did/ have what I needed - and as I learned over
> time, the best prices on what I was after. It was an awesome
> experience.
>
> [Before I left Philly, I stopped back and got the store manager's
> card and wrote a short letter of appreciation for that guidance -
> and about a two weeks later received a very nice letter from the
> manager letting me know that the concierge had been given a raise
> based on my experience/letter.]
>
> A whole string of similar experiences led me to decide that
> Philadelphia was one of my four favorite cities in the World -
> not at all what I'd expected when I went there.
>
> But even for Philly, the Nordstrom experience was exceptional.
>
> --
> Morris Dovey
> DeSoto, Iowa USA
>
In article <[email protected]>, [email protected] (Ah10201) wrote:
>hi...
>
>I bought a compound miter saw the other day from home depot and after using it
>a couple of times, discovered that its not what i need at this time. can anyone
>comment on the return policy at home depot? will they give me a refund
>eventhough i used it for exactly 9 cuts?
>
>thanks....
Here's a novel idea: pick up the phone, call them, and ask. You don't even
have to get out the phone book -- the number is printed on the receipt.
--
Regards,
Doug Miller (alphageek-at-milmac-dot-com)
For a copy of my TrollFilter for NewsProxy/Nfilter,
send email to autoresponder at filterinfo-at-milmac-dot-com
You must use your REAL email address to get a response.
LDR <[email protected]> wrote in
news:[email protected]:
> In article <[email protected]>, ah10201
> @aol.com says...
>> hi...
>>
>> I bought a compound miter saw the other day from home depot and after
>> using it a couple of times, discovered that its not what i need at
>> this time. can anyone comment on the return policy at home depot?
>> will they give me a refund eventhough i used it for exactly 9 cuts?
>>
>> thanks....
>>
> In Oregon, liberal; I'm pretty sure you can bring it back for any
> reason within a year, maybe more.
>
Its actually 90 days.. but otherwise, they will take back anything that
doesnt run on gas for almost any reason
> The "Free Rentals" is why a lot of stores take down your license
> number or phone number, so they can see if there is a pattern.
>
> Jay
I return allot of stuff to lowes (I also buy allot) and they take it back
for store credit, because I am too lazy to save receipts (which I generally
turn around and spend in that visit).
Since they have such a liberal return policy, I often over-buy in quantity
or buy an item that I think "might" work, because I know that I can return
it, and another trip is an hour round-trip. I return perhaps a 5-10% of what
I buy there.
My returns are generally small stuff... bought too many, fitting did not
work as nicely as I would have liked, occasional breakage, etc: nothing
unethical in my book. But I wonder when doing about one return (perhaps
several items) every month will make me a marked man.
-Steve
Bob Schmall wrote:
>
> "Ah10201" <[email protected]> wrote in message
> news:[email protected]...
>> hi...
>>
>> I bought a compound miter saw the other day from home depot and after
> using it
>> a couple of times, discovered that its not what i need at this time. can
> anyone
>> comment on the return policy at home depot? will they give me a refund
>> eventhough i used it for exactly 9 cuts?
>>
>> thanks....
>
> 1. The saw operated exactly as it should?
> 2. Home Depot gave you a fair deal and did not deceive you?
> 3. Did you rent the saw?
> 4. The decision to return it is therefore based solely on your personal
> preferences?
>
> If the answer to all four is Yes, then ebay, here we come. No matter how
> liberal the return policy, IMHO your responsibility is to accept the fact
> that they sold it in good faith and are not bound to make good simply
> bacause you changed your mind.
Uh, Home Depot is a big boy--they're quite capable of deciding what they
will and will not accept as a return. Whether they're "bound" or not is
irrelevant.
> Bob
--
--John
Reply to jclarke at ae tee tee global dot net
(was jclarke at eye bee em dot net)
i knew lots of 'nordstrom closet' women in seattle when i lived there. dont
know if its still that way but at the time nordstroms would take anything
back pretty much no questions asked.
randy
> I knew a woman like that one time. She would go to the dress shop and
> select a dress. After wearing it a coouple times she would return it
> saying that it didn't fit well. It was her standard practice with
> clothing. She knew that the stores were prepared to swallow this
> behavior. Meantime, the store cannot resell the returned item as it is
> used.
>
> Dick
[email protected] (Ah10201) wrote in message news:<[email protected]>...
> hi...
> anyone know return policy at home depot?
Well, my policy is, been there, done that but have no reason to
return. I hate those kinds of stores. I spend my money at the local
yard. I actually get to spend it again and again when it's in the
local economy.
mike ;>)
In article <[email protected]>, "Nick Bozovich"
<[email protected]> wrote:
I knew a woman like that one time. She would go to the dress shop and
select a dress. After wearing it a coouple times she would return it
saying that it didn't fit well. It was her standard practice with
clothing. She knew that the stores were prepared to swallow this
behavior. Meantime, the store cannot resell the returned item as it is
used.
Dick
> They should - as long as it isn't broken or really damaged. I bought a
> Kerosun heater from them, used it for one tank of kero, and realized I
> didn't want the stink and hassle of it in my shop/garage. I reboxed it,
> along with all the paperwork and parts, and took it back. They gave me my
> money back in full, no questions other than "was it working ok?" You
> shouldn't have a problem.
>
> Nick B
>
>
> "Ah10201" <[email protected]> wrote in message
> news:[email protected]...
> > hi...
> >
> > I bought a compound miter saw the other day from home depot and after
> using it
> > a couple of times, discovered that its not what i need at this time. can
> anyone
> > comment on the return policy at home depot? will they give me a refund
> > eventhough i used it for exactly 9 cuts?
> >
> > thanks....
>
>
"brian roth" <[email protected]> wrote in message
news:[email protected]...
> [email protected] (Jay) wrote in message
> >
> > They still do, and bless them for it. My wife bought a pair of
> > expensive shoes in thier Las Vegas store. 4 months later, the heel
> > broke on them. We went to Nordstrom in Dallas to buy a new pair (NOT
> > to return the others). She told the clerk the story, how she loved the
> > old pair and how it was a shame she had to replace them. He gave her
> > his card and said "Bring them in, we will give you a credit. Our shoes
> > shouldn't do that. No receipt needed."
> >
> > They gave her the credit. Amazing customer service.
> >
> > The "Free Rentals" is why a lot of stores take down your license
> > number or phone number, so they can see if there is a pattern.
> >
> > Jay
>
>
> Nordsrom built a store on property that used to house a tire store.
>
> One day a man rolled in some tires, and asked for a refund, because
> 'he had bought them here'. Nordstrom gave him his money back, and
> reaped publicity worth thousands.
>
> Google "Nordsrom tire refund" for more....
There is one heck of a lot of difference between retailing shoes and
retailing woodworking equipment. Nordstrom probably has a markup of between
200-400% and can afford to give away a pair or two to maintain goodwill.
BORG on the other hand, is probably living with a 5-15% margin, and when
they loose an item, there goes the profit on probably a dozen sales.
Gary (the CPA)
[email protected] (Jay) wrote in message
>
> They still do, and bless them for it. My wife bought a pair of
> expensive shoes in thier Las Vegas store. 4 months later, the heel
> broke on them. We went to Nordstrom in Dallas to buy a new pair (NOT
> to return the others). She told the clerk the story, how she loved the
> old pair and how it was a shame she had to replace them. He gave her
> his card and said "Bring them in, we will give you a credit. Our shoes
> shouldn't do that. No receipt needed."
>
> They gave her the credit. Amazing customer service.
>
> The "Free Rentals" is why a lot of stores take down your license
> number or phone number, so they can see if there is a pattern.
>
> Jay
Nordsrom built a store on property that used to house a tire store.
One day a man rolled in some tires, and asked for a refund, because
'he had bought them here'. Nordstrom gave him his money back, and
reaped publicity worth thousands.
Google "Nordsrom tire refund" for more....
"Ah10201" <[email protected]> wrote in message
news:[email protected]...
> hi...
>
> I bought a compound miter saw the other day from home depot and after
using it
> a couple of times, discovered that its not what i need at this time. can
anyone
> comment on the return policy at home depot? will they give me a refund
> eventhough i used it for exactly 9 cuts?
>
> thanks....
1. The saw operated exactly as it should?
2. Home Depot gave you a fair deal and did not deceive you?
3. Did you rent the saw?
4. The decision to return it is therefore based solely on your personal
preferences?
If the answer to all four is Yes, then ebay, here we come. No matter how
liberal the return policy, IMHO your responsibility is to accept the fact
that they sold it in good faith and are not bound to make good simply
bacause you changed your mind.
Bob
On 28 May 2004 08:48:36 -0700, [email protected] (Mike) wrote:
>[email protected] (Ah10201) wrote in message news:<[email protected]>...
>> hi...
>> anyone know return policy at home depot?
>
>Well, my policy is, been there, done that but have no reason to
>return. I hate those kinds of stores. I spend my money at the local
>yard. I actually get to spend it again and again when it's in the
>local economy.
I do as well.
What's interesting about dealing with the smaller guy, is that you can
often exchange a poor performing tool even when a "No Returns or
exchanges" sign is posted. <G>
Rules can bend when they see you in the store on a semi-regular basis.
Barry
On Wed, 26 May 2004 22:29:51 GMT, "mttt" <[email protected]>
wrote:
>
>"Ah10201" <[email protected]> wrote in message
>news:[email protected]...
>>
>
>> a couple of times, discovered that its not what i need at this time. can
>anyone
>> comment on the return policy at home depot? will they give me a refund
>> eventhough i used it for exactly 9 cuts?
>
>Am I the only one who'd not feel comfortable asking the seller to take it
>back because I changed my mind?
No. See my post from 30 minutes before yours.
- -
LRod
Master Woodbutcher and seasoned termite
Shamelessly whoring my website since 1999
http://www.woodbutcher.net
"mttt" <[email protected]> wrote in message
> Am I the only one who'd not feel comfortable asking the seller to take it
> back because I changed my mind?
That is what eBay is for, to correct such errors. The very liberal return
policy is driving up the cost for all of us.
If anyone want to make lemonade, I can provide a lemon or two. Or is that a
white elephant. Either way, most of us have one or two. Why not just try
to sell it at a fair price to soften the loss?
Ed
[email protected]
http://pages.cthome.net/edhome
"Puff Griffis" <[email protected]> wrote in message
news:[email protected]...
> I know the Gent may have made a mistake but life is full of expensive
lessons. Take responsibility for > your mistakes go back and buy the tool
you need.
Cheap compared to some wrong buys.
Back in 1983 I had a company car and could order certain models, choose
color, etc. I saw a color chip and really liked a bronze one and ordered
the car. The car was delivered to a local dealer and prepped for me and I
was called to pick it up.
Took one look and it reminded me of a UPS truck. Drove it as a company car
for three years and then it was such a good buyout (half what dealer blue
book would be) I bought the ugly duckling (became my wife's car at that
time) and kept it for another eleven years. Never once in 14 years did I
like he appearance of that car, but it was reliable and low cost
transportation.
Ed
Ed Pawlowski writes:
>I bought the ugly duckling (became my wife's car at that
>time) and kept it for another eleven years. Never once in 14 years did I
>like he appearance of that car, but it was reliable and low cost
>transportation.
Always the best kind. It took me many years and a lot of money to get over the
appearance/performance package needs on vehicles. Wish I'd learned earlier that
a low cost vehicle that runs reliably, instead of fast, was the best bet. Took
me too long to grow up, I guess.
Charlie Self
"Bore, n.: A person who talks when you wish him to listen." Ambrose Bierce, The
Devil's Dictionary
They should - as long as it isn't broken or really damaged. I bought a
Kerosun heater from them, used it for one tank of kero, and realized I
didn't want the stink and hassle of it in my shop/garage. I reboxed it,
along with all the paperwork and parts, and took it back. They gave me my
money back in full, no questions other than "was it working ok?" You
shouldn't have a problem.
Nick B
"Ah10201" <[email protected]> wrote in message
news:[email protected]...
> hi...
>
> I bought a compound miter saw the other day from home depot and after
using it
> a couple of times, discovered that its not what i need at this time. can
anyone
> comment on the return policy at home depot? will they give me a refund
> eventhough i used it for exactly 9 cuts?
>
> thanks....
IIRC it is 30 days. They should not have a problem taking it back as long
as you do buy another saw that fits your needs. They had quite a problem
with people buying, using, and returning for a refund.
"Ah10201" <[email protected]> wrote in message
news:[email protected]...
> hi...
>
> I bought a compound miter saw the other day from home depot and after
using it
> a couple of times, discovered that its not what i need at this time. can
anyone
> comment on the return policy at home depot? will they give me a refund
> eventhough i used it for exactly 9 cuts?
>
> thanks....
xrongor wrote:
> i knew lots of 'nordstrom closet' women in seattle when i
> lived there. dont know if its still that way but at the time
> nordstroms would take anything back pretty much no questions
> asked.
They do seem to have an impressive customer service orientation.
I had a software consulting project at the Philadelphia Stock
Exchange - rented an unfurnished apartment and rode the
apartment's shuttle bus to the King of Prussia Mall looking for a
couple of futons and some kitchen basics. I'd never heard of
Nordstrom's before; and was greeted by a concierge at the door
who offered to help me find what I needed.
Turned out that Nordstrom's wasn't the place to buy any of what I
was after; but by the time I left the store I had a list of other
stores in the Philly area (with phone numbers and maps to help me
get there!) who /did/ have what I needed - and as I learned over
time, the best prices on what I was after. It was an awesome
experience.
[Before I left Philly, I stopped back and got the store manager's
card and wrote a short letter of appreciation for that guidance -
and about a two weeks later received a very nice letter from the
manager letting me know that the concierge had been given a raise
based on my experience/letter.]
A whole string of similar experiences led me to decide that
Philadelphia was one of my four favorite cities in the World -
not at all what I'd expected when I went there.
But even for Philly, the Nordstrom experience was exceptional.
--
Morris Dovey
DeSoto, Iowa USA
On Thu, 27 May 2004 00:17:26 GMT, "Gary" <[email protected]> wrote:
>Look at it this way, who would want to pay full retail price for miter saw
>that shows that it obviously has been opened and used (even it was only 9
>times)? BORG is going to have to take a loss on this one.
If it's actually been used, the stuff often ends up back at the
manufacturer and sold as reconditioned through outfits like Tyler Tool
and Amazon. If it's only been opened for inspection, it gets
reshelved, sometimes missing small parts that the reshelver didn't
notice.
I usually try to go the recon'd route whenever possible when I need a
new tool. More often than not, the tools seem to be exactly like the
OP states his to be, used several times and put away.
Barry
On Thu, 27 May 2004 17:41:35 GMT, "Edwin Pawlowski" <[email protected]>
wrote:
>Took one look and it reminded me of a UPS truck.
I think I know that color. <G> Was it a GM product?
Barry
"Ah10201" <[email protected]> wrote in message
news:[email protected]...
> hi...
>
> I bought a compound miter saw the other day from home depot and after
using it
> a couple of times, discovered that its not what i need at this time. can
anyone
> comment on the return policy at home depot? will they give me a refund
> eventhough i used it for exactly 9 cuts?
>
> thanks....
Look at it this way, who would want to pay full retail price for miter saw
that shows that it obviously has been opened and used (even it was only 9
times)? BORG is going to have to take a loss on this one. Just like clerks
who sell Bessey clamps substancially below cost, all this adds a significant
cost that we all have to pay.
Just my 2 cents
Gary
On Wed, 26 May 2004 19:16:37 GMT, "Leon"
<[email protected]> wrote:
>IIRC it is 30 days. They should not have a problem taking it back as long
>as you do buy another saw that fits your needs. They had quite a problem
>with people buying, using, and returning for a refund.
The newest scam in my area goes even a step further...
HD reboxes the product...if you tell them there's nothing wrong with
it...and they sell it for a discount. They can't sell it as new, of
course.
The customer that took the item back got his project done...but he
really liked the item. So he waits for it to get reshelved...and then
buys it again...at the discounted price.
Folks at HD...and other stores with this kind of policy...better wise
up...and in a hurry.
Have a nice week...
Trent©
Follow Joan Rivers' example --- get pre-embalmed!
On Fri, 28 May 2004 12:31:59 -0400, "Wayne K." <[email protected]>
wrote:
>Rant mode on-
>Although I have never returned a tool or anything for that matter after
>using it for a "one off" I would not hesitate to return anything for lack of
>performance.
Me either.
The funny thing is that I rarely get an argument when I state "Didn't
meet expectations" when returning a tool.
I work for my money and expect manufacturers to give me what I paid
for. On the same level, I have no problems with exchanging the tool
for a different model or brand, or store credit.
Barry
"Ah10201" <[email protected]> wrote in message
news:[email protected]...
>
> a couple of times, discovered that its not what i need at this time. can
anyone
> comment on the return policy at home depot? will they give me a refund
> eventhough i used it for exactly 9 cuts?
<Ziiiiiiiiiiiippppppppppppp goes the last zipper on the flame suit>
You made the mistake, albeit an expensive one.
There's nothing wrong with the saw.
Am I the only one who'd not feel comfortable asking the seller to take it
back because I changed my mind?
Maybe I'm reading too much into "discovered that its not what i need at this
time."
If you're OK with a Store Credit, then ignore the above.
Rant mode on-
Although I have never returned a tool or anything for that matter after
using it for a "one off" I would not hesitate to return anything for lack of
performance.
When there really is truth in advertising I will then blame myself and eat
the $$ after throwing the offending piece in the trash.
I have learned to ignore most marketing and advertising because it is such
bull.
I don't know how those people sleep at night.
Proposed ad- Although this widget is made with inferior products and
assembled by unknowing uncaring people who only put one screw in each item
all day every day, day after day and cannot wait for the whistle to blow it
should work for a short period of time and then render itself useless. Oh
yea "actual results may vary"
When a product actually works the way it is supposed to and then some, you
see very little advertising for it, because the don't need it.
Of course there are always exceptions to every rule/statement.
Rant mode off-
"Stephen M" <[email protected]> wrote in message
news:[email protected]...
> > The "Free Rentals" is why a lot of stores take down your license
> > number or phone number, so they can see if there is a pattern.
> >
> > Jay
>
> I return allot of stuff to lowes (I also buy allot) and they take it back
> for store credit, because I am too lazy to save receipts (which I
generally
> turn around and spend in that visit).
>
> Since they have such a liberal return policy, I often over-buy in quantity
> or buy an item that I think "might" work, because I know that I can return
> it, and another trip is an hour round-trip. I return perhaps a 5-10% of
what
> I buy there.
>
> My returns are generally small stuff... bought too many, fitting did not
> work as nicely as I would have liked, occasional breakage, etc: nothing
> unethical in my book. But I wonder when doing about one return (perhaps
> several items) every month will make me a marked man.
>
> -Steve
>
>