Was in the market for a wire broom (broom with steel bristles) and
simply couldn't find a dealer in Syracuse that carried them. DAGS and
found that they mf'd. them, so called and asked for dealers in
Syracuse. Got the names/numbers and called all of them - but none
carried that specific product. (http://tinyurl.com/z3kk) They all
could order it, but they'd have to order 12 at a time - and it
wouldn't make sense since I only needed one (and appaently they don't
get any/many requests for them). Called Osborn back and spoke with
Patty in customer service. She felt my pain, and told me no problem -
she'd send me one as a sample right away. No charge. They made right
on a problem, and I'll buy from them in the future if I need something
they make.
JP
*********************
These things take the final bits of DRIED flooring adhesive off of
concrete like butter.
PS-Any more appropriate *active* forum to post this type thing?