BL

Bill Leonard

22/06/2004 11:31 AM

Did Jesada Tools go belly up or just change their phone number?


Sorry if this is a repeat.

The subject line says it all.

Thanks, Bill
--
Bill Leonard
[email protected]


This topic has 5 replies

EP

"Edwin Pawlowski"

in reply to Bill Leonard on 22/06/2004 11:31 AM

23/06/2004 3:57 AM


"Bill Leonard" <[email protected]> wrote in message
>
> Just trying to cancel an order that they have been unable to fill for a
couple
> of months.
>
> Thanks, Bill

It would be considered a mail order and after so many weeks, they must
notify you and ask if you want the order cancelled. I'm not a lawyer, but I
think at this point you have no order and if the merchandise was shipped you
could refuse it and have the charges on your CC reversed.
Ed
[email protected]
http://pages.cthome.net/edhome

BL

Bill Leonard

in reply to Bill Leonard on 22/06/2004 11:31 AM

22/06/2004 4:31 PM

Pat,

Yup.

The 800 doesn't go through and the 813-891 appears to be call-fwd'd to limbo.

800 number: "We're sorry, the number you have dialed is not in service at this
time or cannot be reached from your calling area." The telco comes back with a
routing code of "chg-rdd" which I will try to unwind tomorrow.

813 number: ""we're sorry, all circuits are busy" -- for the last week+.

Yes, I went as far as calling another known number in the 813-891 prefix. It
went right through so it's not a telco issue.

I'm guessing it's something with Jesada.

Email from last week has gone unanswered too.

Just trying to cancel an order that they have been unable to fill for a couple
of months.

Thanks, Bill

---

Pat Barber wrote:
>
> Are these the numbers you are using ???
>
> # in the USA Phone: 800-531-5559 * Fax: 800-870-7702
> Outside the USA Phone: 813-891-6160 * Fax: 813-891-6259
>
> Customer Service & Technical Support:
> Monday - Friday 9am to 5pm EST
> # Email us: [email protected]
> for for Technical Assistance: [email protected]
>
> Bill Leonard wrote:
>
> > Sorry if this is a repeat.
> >
> > The subject line says it all.
> >
> > Thanks, Bill

JS

John Siegel

in reply to Bill Leonard on 22/06/2004 11:31 AM

22/06/2004 11:01 PM



Bill Leonard wrote:
> Pat,
>
> Yup.
>
> The 800 doesn't go through and the 813-891 appears to be call-fwd'd to limbo.
>
> 800 number: "We're sorry, the number you have dialed is not in service at this
> time or cannot be reached from your calling area." The telco comes back with a
> routing code of "chg-rdd" which I will try to unwind tomorrow.
>
> 813 number: ""we're sorry, all circuits are busy" -- for the last week+.
>
> Yes, I went as far as calling another known number in the 813-891 prefix. It
> went right through so it's not a telco issue.
>
> I'm guessing it's something with Jesada.
>
> Email from last week has gone unanswered too.
>
> Just trying to cancel an order that they have been unable to fill for a couple
> of months.
>
> Thanks, Bill
>
> ---
>
> Pat Barber wrote:
>
>>Are these the numbers you are using ???
>>
>># in the USA Phone: 800-531-5559 * Fax: 800-870-7702
>>Outside the USA Phone: 813-891-6160 * Fax: 813-891-6259
>>
>>Customer Service & Technical Support:
>>Monday - Friday 9am to 5pm EST
>># Email us: [email protected]
>>for for Technical Assistance: [email protected]
>>
>>Bill Leonard wrote:
>>
>>
>>>Sorry if this is a repeat.
>>>
>>>The subject line says it all.
>>>
>>>Thanks, Bill
>>
FWIW The Internet special of the week on their web site expired October
31, 2003.

KJ

"Ken Johnsen"

in reply to Bill Leonard on 22/06/2004 11:31 AM

23/06/2004 12:27 AM


"John Siegel" <[email protected]> wrote in message
news:[email protected]...
>
>
> Bill Leonard wrote:
> > Pat,
> >
> > Yup.
> >
> > The 800 doesn't go through and the 813-891 appears to be call-fwd'd to
limbo.
> >
> > 800 number: "We're sorry, the number you have dialed is not in service
at this
> > time or cannot be reached from your calling area." The telco comes back
with a
> > routing code of "chg-rdd" which I will try to unwind tomorrow.
> >
> > 813 number: ""we're sorry, all circuits are busy" -- for the last week+.
> >
> > Yes, I went as far as calling another known number in the 813-891
prefix. It
> > went right through so it's not a telco issue.
> >
> > I'm guessing it's something with Jesada.
> >
> > Email from last week has gone unanswered too.
> >
> > Just trying to cancel an order that they have been unable to fill for a
couple
> > of months.
> >
> > Thanks, Bill

I noticed/tried the same. Web page not updated. An email last week asking if
they're still around went unanswered. No 800# and busy circuit msg from
NYC.

I wanted to place an order. Liked there products and service in years past.
This past winter I had a lot of trouble ordering from them as well & wound
up cancelling.

Ken

PB

Pat Barber

in reply to Bill Leonard on 22/06/2004 11:31 AM

22/06/2004 6:14 PM

Are these the numbers you are using ???

# in the USA Phone: 800-531-5559 * Fax: 800-870-7702
Outside the USA Phone: 813-891-6160 * Fax: 813-891-6259

Customer Service & Technical Support:
Monday - Friday 9am to 5pm EST
# Email us: [email protected]
for for Technical Assistance: [email protected]

Bill Leonard wrote:

> Sorry if this is a repeat.
>
> The subject line says it all.
>
> Thanks, Bill


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