As

Australopithecus scobis

09/08/2004 8:27 AM

Linux users, problems connecting to LV?

Greetings,
I've just had a very nice letter from LV customer service. Great
response, but they couldn't help.
I can't get to LV's website on my linux box. I could get to it from my
Mac, which sees the internet through the linux box... Any other linux
users have similar problems? (My mac's monitor died, so I'm kinda stuck.)
I get a timeout, even with firewall and proxy off (scary!). Other vendor's
sites work just fine. But I don't want to order from other vendors! Yes, I
have the phone number, but that's just so 20th century.

--
"Keep your ass behind you"


This topic has 14 replies

DH

Dave Hinz

in reply to Australopithecus scobis on 09/08/2004 8:27 AM

09/08/2004 6:34 PM

On Mon, 09 Aug 2004 18:32:21 GMT, igor <[email protected]> wrote:
> FWIW, I've been having trouble in the last week getting to grizzly.com.

Works from here, Redhat 8, Mozilla ancient.

bR

[email protected] (Robert Bonomi)

in reply to Australopithecus scobis on 09/08/2004 8:27 AM

10/08/2004 12:26 AM

In article <[email protected]>,
Australopithecus scobis <[email protected]> wrote:
>Greetings,
> I've just had a very nice letter from LV customer service. Great
>response, but they couldn't help.
> I can't get to LV's website on my linux box. I could get to it from my
>Mac, which sees the internet through the linux box... Any other linux
>users have similar problems? (My mac's monitor died, so I'm kinda stuck.)
>I get a timeout, even with firewall and proxy off (scary!). Other vendor's
>sites work just fine. But I don't want to order from other vendors! Yes, I
>have the phone number, but that's just so 20th century.

First things first.
1) can you 'ping', or 'traceroute' to it by IP address?
2) can you 'ping', or 'traceroute' to it by IP name?
3) can you browse there by IP address?
4) can you 'telnet' to their server, specifying port 80 ?
e.g. 'telnet www.leevalley.com 80'
if that works (you get a connect), type 'GET / HTTP/1.0', and hit
return twice
5) you might want to investigate 'tcpdump', that will show the actual
packets in/out.

Also, what _exactly_ is the error message?
could be a DNS look-up failure.
could be a listing in a 'hosts' file, over-riding the DNS look-up.
could be a packet-filter issue either in the linux box itself, or in

there may be a difference btween the LINUX box and the MAC as to what server
they are using to resolve DNS names



Bb

BruceR

in reply to Australopithecus scobis on 09/08/2004 8:27 AM

09/08/2004 7:44 AM

Australopithecus scobis wrote:
> Greetings,
> I've just had a very nice letter from LV customer service. Great
> response, but they couldn't help.
> I can't get to LV's website on my linux box. I could get to it from my
> Mac, which sees the internet through the linux box... Any other linux
> users have similar problems? (My mac's monitor died, so I'm kinda stuck.)
> I get a timeout, even with firewall and proxy off (scary!). Other vendor's
> sites work just fine. But I don't want to order from other vendors! Yes, I
> have the phone number, but that's just so 20th century.
>


Pops right up for me...(Red Hat 9, Mozilla 1.4)

-Bruce



-----= Posted via Newsfeeds.Com, Uncensored Usenet News =-----
http://www.newsfeeds.com - The #1 Newsgroup Service in the World!
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RC

Richard Clements

in reply to Australopithecus scobis on 09/08/2004 8:27 AM

09/08/2004 9:31 AM

Australopithecus scobusing:

> Greetings,
> I've just had a very nice letter from LV customer service. Great
> response, but they couldn't help.
> I can't get to LV's website on my linux box. I could get to it from my
> Mac, which sees the internet through the linux box... Any other linux
> users have similar problems? (My mac's monitor died, so I'm kinda stuck.)
> I get a timeout, even with firewall and proxy off (scary!). Other vendor's
> sites work just fine. But I don't want to order from other vendors! Yes, I
> have the phone number, but that's just so 20th century.
>

what Browser are you using, and what is it telling lV it is, most of the
linux browsers can mock another browser, works fine for me in opera, and
fire fox, check your browser settings and change them to pretend your IE,
ess if that helps

sS

[email protected] (Scott Post)

in reply to Australopithecus scobis on 09/08/2004 8:27 AM

12/08/2004 10:24 AM

In article <[email protected]>,
Australopithecus scobis <[email protected]> wrote:
>Greetings,
> I've just had a very nice letter from LV customer service. Great
>response, but they couldn't help.
> I can't get to LV's website on my linux box. I could get to it from my
>Mac, which sees the internet through the linux box... Any other linux
>users have similar problems?
>

I had trouble a couple years ago because I was using a proxy server
(Junkbuster) to avoid ads and popups. The proxy was lying about my
web browser and confusing their site into thinking I had a very old
browser. Given that you're having a timeout I doubt that's your problem
but it's worth a look.

--
Scott Post [email protected] http://home.insightbb.com/~sepost/

lj

-linux_lad

in reply to Australopithecus scobis on 09/08/2004 8:27 AM

09/08/2004 7:04 AM

Australopithecus scobis wrote:

> Greetings,
> I've just had a very nice letter from LV customer service. Great
> response, but they couldn't help.
> I can't get to LV's website on my linux box. I could get to it from my
> Mac, which sees the internet through the linux box... Any other linux
> users have similar problems? (My mac's monitor died, so I'm kinda stuck.)
> I get a timeout, even with firewall and proxy off (scary!). Other vendor's
> sites work just fine. But I don't want to order from other vendors! Yes, I
> have the phone number, but that's just so 20th century.
>

Perhaps they were down for a moment, or there could have been a
temporary DNS resolution issue, or they could have blocked your subnet
(some firewalls can be configured to drop the entire fourth octet at the
first scan attempt). Still another possibility is that their server was
refusing connections to non-MS clients. There are plenty of reasons for
your issue. To test to see if it's browser related, you can ping the
site. If ping works, try curling the site:

At shell:
curl <site url>

The site's index page should be save to your home directory if it's online.

--
-linux_lad
To verify that this post isn't forged, click here:
http://www.spoofproof.org/verify.php?sig=93df8e27fe36b565f6a35ae271c0c38a

JC

"J. Clarke"

in reply to Australopithecus scobis on 09/08/2004 8:27 AM

09/08/2004 10:49 AM

Australopithecus scobis wrote:

> Greetings,
> I've just had a very nice letter from LV customer service. Great
> response, but they couldn't help.
> I can't get to LV's website on my linux box. I could get to it from my
> Mac, which sees the internet through the linux box... Any other linux
> users have similar problems? (My mac's monitor died, so I'm kinda stuck.)
> I get a timeout, even with firewall and proxy off (scary!). Other vendor's
> sites work just fine. But I don't want to order from other vendors! Yes, I
> have the phone number, but that's just so 20th century.

Works fine for me--gentoo/konqueror.

--
--John
Reply to jclarke at ae tee tee global dot net
(was jclarke at eye bee em dot net)

hH

[email protected] (Henry E Schaffer)

in reply to Australopithecus scobis on 09/08/2004 8:27 AM

10/08/2004 2:15 AM

In article <[email protected]>,
Australopithecus scobis <[email protected]> wrote:
> ... I can't get to LV's website on my linux box. ...

Works for me on RH 9 using either Galeon or Mozilla.
--
--henry schaffer
hes _AT_ ncsu _DOT_ edu

in

igor

in reply to Australopithecus scobis on 09/08/2004 8:27 AM

10/08/2004 7:28 PM

On 9 Aug 2004 18:34:30 GMT, Dave Hinz <[email protected]> wrote:

>On Mon, 09 Aug 2004 18:32:21 GMT, igor <[email protected]> wrote:
>> FWIW, I've been having trouble in the last week getting to grizzly.com.
>
>Works from here, Redhat 8, Mozilla ancient.

Thanks. I figured. I am going to have to fix the firewall.

As

Australopithecus scobis

in reply to Australopithecus scobis on 09/08/2004 8:27 AM

09/08/2004 8:23 PM

On Tue, 10 Aug 2004 00:26:56 +0000, Robert Bonomi wrote:

> First things first.
> 1) can you 'ping', or 'traceroute' to it by IP address?
ping, no. traceroute gets to 207.35.224.129, one hop shy of LV
(207.35.224.158).
> 2) can you 'ping', or 'traceroute' to it by IP name?
no ping, traceroute as above.
> 3) can you browse there by IP address?
no. no browser (I gotta lotta browsers) can get there.
> 4) can you 'telnet' to their server, specifying port 80 ?
> e.g. 'telnet www.leevalley.com 80'
no
telnet: connect to address 207.35.224.158: Connection timed out

> if that works (you get a connect), type 'GET / HTTP/1.0', and hit
> return twice
> 5) you might want to investigate 'tcpdump', that will show the actual
> packets in/out.
tcpdump: listening on ppp0
20:01:08.098902 169.207.88.184.3776 > 169.207.1.3.domain: 12875+ A?
www.leevalley.com. (35) (DF)
20:01:08.258640 169.207.1.3.domain >
169.207.88.184.3776: 12875 1/2/2 A 207.35.224.158 (130) (DF)
20:01:08.259215 169.207.88.184.3263 > 207.35.224.158.http: SWE
3329740903:3329740903(0) win 4422 <mss 1474,sackOK,timestamp 42097356
0,nop,wscale 0> (DF)
20:01:11.258780 169.207.88.184.3263 >
207.35.224.158.http: SWE 3329740903:3329740903(0) win 4422 <mss
1474,sackOK,timestamp 42097656 0,nop,wscale 0> (DF)
20:01:17.258971
169.207.88.184.3263 > 207.35.224.158.http: SWE 3329740903:3329740903(0)
win 4422 <mss 1474,sackOK,timestamp 42098256 0,nop,wscale 0> (DF)
20:01:29.259368 169.207.88.184.3263 > 207.35.224.158.http: SWE
3329740903:3329740903(0) win 4422 <mss 1474,sackOK,timestamp 42099456
0,nop,wscale 0> (DF)
(..then nada)
>Also, what _exactly_ is the error message?

Your request for http://www.leevalley.com/ could not be fulfilled, because
the connection to www.leevalley.com (207.35.224.158) could not be
established.

> could be a DNS look-up failure.
my ISP returns DNS, also, `dig` works.
> could be a listing in a 'hosts' file, over-riding the DNS look-up.
nope.
> could be a packet-filter issue either in the linux box itself, or in

maybe. I turned off iptables and privoxy. no joy. Tried adding iptables
rules to log 207.35.224.158 as source and dest; nothing ever came back
from them. Maybe LV doesn't like my ISP? I'll have to ask whether they
blackholed my ISP.

Thanks for taking the time to help. I appreciate it. This is really
mysterious.

--
"Keep your ass behind you"

JW

Joe Wells

in reply to Australopithecus scobis on 09/08/2004 8:27 AM

09/08/2004 9:24 PM

On Mon, 09 Aug 2004 20:23:45 -0500, Australopithecus scobis wrote:

> On Tue, 10 Aug 2004 00:26:56 +0000, Robert Bonomi wrote:
>
>> First things first.
>> 1) can you 'ping', or 'traceroute' to it by IP address?
> ping, no. traceroute gets to 207.35.224.129, one hop shy of LV
> (207.35.224.158).

FWIW, I get the same thing, yet I can connect to the site just fine (RH9
/ Moz 1.8a2). They are probably blocking ICMP at their border.

>> 5) you might want to investigate 'tcpdump', that will show the actual
>> packets in/out.
> tcpdump: listening on ppp0

Are you on direct dial-out from your Linux desktop? If not, you should
probably be listening on eth0.

> Your request for http://www.leevalley.com/ could not be fulfilled, because
> the connection to www.leevalley.com (207.35.224.158) could not be
> established.

That's the same address that I get here. DNS looks OK.

You may want to look at your routing table. I've seen weird stuff get in
there and cause havoc.

--
Joe Wells

As

Australopithecus scobis

in reply to Australopithecus scobis on 09/08/2004 8:27 AM

09/08/2004 10:39 PM

On Tue, 10 Aug 2004 02:15:22 +0000, Henry E Schaffer wrote:

> Works for me on RH 9 using either Galeon or Mozilla.

You got galeon to work on rh9? I gave up, but that's ok, I like
firewhatever better now.
Anyway, I'm vanilla rh9. The mac, NATted thru the 'nix, works fine if I
don't use the proxy.

My ISP offers a unix shell account (nice). I just logged in via ssh, ran
lynx, and hooked right up with LV. So they're not blocking my ISP.

--
"Keep your ass behind you"

As

Australopithecus scobis

in reply to Australopithecus scobis on 09/08/2004 8:27 AM

12/08/2004 10:41 AM

On Thu, 12 Aug 2004 10:24:36 +0000, Scott Post wrote:

> I had trouble a couple years ago because I was using a proxy server
> (Junkbuster) to avoid ads and popups. The proxy was lying about my

I'm using privoxy, the successor to junkbuster. I have the linux box do
dial-up; the mac goes through the linux box. Mac only saw LV when I
skipped the proxy. So, yeah, junkbuster/privoxy has something to do with
the problem. Curious thing is that the linux box can't see LV even with
privoxy stopped.

--
"Keep your ass behind you"

in

igor

in reply to Australopithecus scobis on 09/08/2004 8:27 AM

09/08/2004 6:32 PM

FWIW, I've been having trouble in the last week getting to grizzly.com.
Seems to be a firewall problem at my end -- I switched recently and am
having trouble with the config. Then again, maybe they have changed
something on their site since I was last there. Even when I have
supposedly disabled the firewall I still cannot connect. So, if you have
not done so already, might consider your firewall. -- Igor

On Mon, 09 Aug 2004 08:27:21 -0500, Australopithecus scobis
<[email protected]> wrote:

>Greetings,
> I've just had a very nice letter from LV customer service. Great
>response, but they couldn't help.
> I can't get to LV's website on my linux box. I could get to it from my
>Mac, which sees the internet through the linux box... Any other linux
>users have similar problems? (My mac's monitor died, so I'm kinda stuck.)
>I get a timeout, even with firewall and proxy off (scary!). Other vendor's
>sites work just fine. But I don't want to order from other vendors! Yes, I
>have the phone number, but that's just so 20th century.


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