Hi -
We did have an intermittent problem last night, but only if a seesion was
open for more than 1 hour... (we backed out the change after your
problem)...
The intent of the change was to implement an automatic logout after a fixed
period of inactivity...but there was apparently an issue with multiple
servers (we have several)....
Sorry for the inconvenience...
Cheers -
Rob Lee
"Michael Press" <[email protected]> wrote in message
news:[email protected]...
> FYI...their website isn't accepting orders ... the checkout button
> just dumps you back to the home page. Customer service said they did
> a server upgrade that's causing problems. Some upgrade.
>
> Michael
You guys (LV) are the cats meow (I often use "the cats ass" to mean the same
thing, but you might have misunderstood...)
"Robin Lee" <[email protected]> wrote in message
news:2kK%[email protected]...
> Hi -
>
> We did have an intermittent problem last night, but only if a seesion was
> open for more than 1 hour... (we backed out the change after your
> problem)...
>
> The intent of the change was to implement an automatic logout after a
fixed
> period of inactivity...but there was apparently an issue with multiple
> servers (we have several)....
>
> Sorry for the inconvenience...
>
> Cheers -
>
> Rob Lee
>
>
>
>
>
> "Michael Press" <[email protected]> wrote in message
> news:[email protected]...
> > FYI...their website isn't accepting orders ... the checkout button
> > just dumps you back to the home page. Customer service said they did
> > a server upgrade that's causing problems. Some upgrade.
> >
> > Michael
>
>
NO place else do you get a response from the president of the
company......THAT'S customer service!
Nick B
"Michael Press" <[email protected]> wrote in message
news:[email protected]...
> FYI...their website isn't accepting orders ... the checkout button
> just dumps you back to the home page. Customer service said they did
> a server upgrade that's causing problems. Some upgrade.
>
> Michael
"Michael Press" wrote in message
> FYI...their website isn't accepting orders ... the checkout button
> just dumps you back to the home page. Customer service said they did
> a server upgrade that's causing problems. Some upgrade.
Probably a MSFT shop ... their server upgrades seem to always break more
than they fix.
--
www.e-woodshop.net
Last update: 2/26/04
> >Customer service said they did
> > a server upgrade that's causing problems. Some upgrade.
> >
> > Michael
>
Hey Mike,
Do you know what kids sing on the bus on their way to computer camp?
99 little bugs in the code
99 little bugs
you take one out
recompile the code
103 little bugs in the code
Software upgrades are notorious for including a few "undocumented" gremlins.
Software provider "never saw them in the lab". Somehow they always show up
when they upgrade _your_ software.
DexAZ
Kevin wrote:
> There is at least one other company that I've seen the pres.
> answering questions, albeit it was a statistical software
> package.
Kevin...
Jim Ray, President of McFeely's, was here this past week, too.
Willingness to talk with, and listen to, customers may be a good
indicator of the desire to run a high-quality operation...
--
Morris Dovey
DeSoto, Iowa USA
Yep, they're running on Windows 2000 and IIS5:
http://uptime.netcraft.com/up/graph/?host=www.leevalley.com
"Swingman" <[email protected]> wrote in message
news:[email protected]...
> "Michael Press" wrote in message
> > FYI...their website isn't accepting orders ... the checkout button
> > just dumps you back to the home page. Customer service said they did
> > a server upgrade that's causing problems. Some upgrade.
>
> Probably a MSFT shop ... their server upgrades seem to always break more
> than they fix.
>
> --
> www.e-woodshop.net
> Last update: 2/26/04
>
>
There is at least one other company that I've seen the pres. answering
questions,albeit it was a statistical software package.
"Nick Bozovich" <[email protected]> wrote in message
news:RNO%[email protected]...
> NO place else do you get a response from the president of the
> company......THAT'S customer service!
>
> Nick B
>
> "Michael Press" <[email protected]> wrote in message
> news:[email protected]...
> > FYI...their website isn't accepting orders ... the checkout button
> > just dumps you back to the home page. Customer service said they did
> > a server upgrade that's causing problems. Some upgrade.
> >
> > Michael
>
>
Stata is the name of the package. OTOH large companies such as SAS and SPSS
do not necessarily have their Pres. out answering questions. However there
is a big difference twixt SAS and SPSS. A user was having troubles with some
graphics in SAS. Now usually SAS tech support has the answer almost before
you finish the question. This problem proved to be different. The tech
support couldn't answer the question so it was "Could you hold for just a
few?" A few minutes later the person that ACTUALLY WROTE that part of the
program was on the phone speaking to the issue at hand with just what was
needed. Overall, I'd put SAS and Stata on relatively the same standing-
great tech support. SPSS, well, uhh....
"Luigi Zanasi" <[email protected]> wrote in message
news:[email protected]...
> On Sat, 28 Feb 2004 10:20:40 -0500, "Kevin" <[email protected]>
> scribbled:
>
> >There is at least one other company that I've seen the pres. answering
> >questions,albeit it was a statistical software package.
> >
> Which package and where? I am genuinely interested as a major user of
> stat software and someone who pays a lot of money for annual license
> renewals.
>
> Luigi
> Replace "nonet" with "yukonomics" for real email address
> www.yukonomics.ca/wooddorking/antifaq.html
> www.yukonomics.ca/wooddorking/humour.html
you do know they answer their phones don't you? <g> order your toys via
their 800 number.
dave
Michael Press wrote:
> FYI...their website isn't accepting orders ... the checkout button
> just dumps you back to the home page. Customer service said they did
> a server upgrade that's causing problems. Some upgrade.
>
> Michael
On Sat, 28 Feb 2004 10:20:40 -0500, "Kevin" <[email protected]>
scribbled:
>There is at least one other company that I've seen the pres. answering
>questions,albeit it was a statistical software package.
>
Which package and where? I am genuinely interested as a major user of
stat software and someone who pays a lot of money for annual license
renewals.
Luigi
Replace "nonet" with "yukonomics" for real email address
www.yukonomics.ca/wooddorking/antifaq.html
www.yukonomics.ca/wooddorking/humour.html
Bay Area Dave <[email protected]> writes:
> you do know they answer their phones don't you? <g> order your toys
> via their 800 number.
>
> dave
>
> Michael Press wrote:
>> FYI...their website isn't accepting orders ... the checkout button
>> just dumps you back to the home page. Customer service said they did
^^^^^^^^^^^^^^^^^^^^^
He probably knows about the phones, if he's not a telepathically
enabled person.
--
Dr. Juergen Hannappel http://lisa2.physik.uni-bonn.de/~hannappe
mailto:[email protected] Phone: +49 228 73 2447 FAX ... 7869
Physikalisches Institut der Uni Bonn Nussallee 12, D-53115 Bonn, Germany
CERN: Phone: +412276 76461 Fax: ..77930 Bat. 892-R-A13 CH-1211 Geneve 23